Contact

Telephone (24hours): (09) 638 8718

Fax: (09) 630 1480

Physical address: 457 Mt Eden Rd (corner Grange Rd and Mt Eden Rd), Mt Eden, Auckland
(parking entrance off Grange Rd) 

Postal address: Mt Eden Medical Centre, PO Box 67044, Auckland 1024, New Zealand

Hours

Monday – Friday 8:00am – 5:45pm
Saturday & Sunday Closed

Public Holidays (including Christmas & New Year)
We are closed during public holidays and over the Christmas/New Year period.

After hours
When we are closed, our telephone is answered by a Registered Nurse at our after hours service. The nurse will give advice about what to do. In an emergency, call 111.

Urgent after hours care is available at: White Cross Accident & Urgent Medical - Ascot 24/7.

After hours virtual consultations with a GP are available online at CareHQ.

Contacting our doctors

The best way to contact our doctors is via your MyIndici portal. If you do not yet have a MyIndici profile, please call our receptionists, who will help you to get set up.

Contacting us by email

For general enquiries, appointments, accounts etc, contact our reception team: memc@memc.co.nz

For enquiries about nursing services, immunisations and requests for lab results, contact our nursing team: nurses@memc.co.nz

For repeat prescriptions, please use your MyIndici portal. Our online form for requesting repeat prescriptions is still available, if required.

Our practice manager Rita Patel can be contacted at:
r.patel@memc.co.nz.

Contacting your doctor through MyIndici or by email

Our doctors do not usually provide medical advice via portal messages or email. In most cases there will be a fee for any email communication from a doctor. The size of this fee will depend on the time involved ($20-45). Because our doctors prioritise seeing patients, attention to messages or emails may be delayed. If you are requiring a prompt response, or if your problem may be urgent, you are best to phone our nurses for advice or make an appointment. Click here for our doctors’ email addresses.

Feedback & Enquiry Form

We strive to provide the best general practice care that we can. It is helpful to hear from you about what we are doing well and what we could do better. Please use the form below to let us know your ideas about how we could provide a better service or to give us a pat on the back.

Please do not use this form if you have a serious complaint. Click here to find out more about our formal complaints procedures. For any concerns about your health, please telephone us and one of our staff will be happy to help you.